UX Consultant currently based in Maryland
Projects
A selection of projects I've worked on:
Optimizing Onboarding Processes - Financial Services Platform (Coming soon)
Ernst & Young (EY) - UX Research Manager
What I Do
Hi, I'm Janelle! :)
With over a decade of experience in UX research, design, and product management, I've led transformative projects for industry leaders like Ernst & Young, Northwestern Mutual, and Office Depot. My work is all about making user experiences smarter, not harder, by blending product management, strategic research, and innovative design.
Currently, I’m collaborating with diverse teams across various industries, all from my home base in Maryland. I’m actively expanding my expertise in Lean Six Sigma, SharePoint, AI, and machine learning to continue improving processes and creating smarter solutions that make life a little easier.
Industries I've worked in:
E-commerce | Healthcare | Government | Financial Services | Technology | Retail | Non-Profit | Banking
About me
Please request my updated resume for more details
Skills
Certifications
Fun Facts
Reach Out
Drop me a line so we can collaborate!
Janelle James © 2024